How one brand grew revenue and reduced churn through scaled customer personalisation

Retailers are becoming more skilled at making individual customers feel heard and valued. This is a necessity given the fact that 66% of respondents to a McKinsey survey stated that they expect email marketing messages to be tailored to their needs.

The Importance of Personalized Customer Service in Driving Success

Reduce Customer Churn: 10 Secrets To Help You Fast

The power of cohort analysis - ChurnZero

Lack of Personalization Puts Banks at Odds with Consumer Expectations

Alex Rutter auf LinkedIn: How tech can help retailers navigate

A Guide to Customer Retention Statistics for Business Owners - Shopify

4 Ways You Can Reduce Customer Churn Using Your CRM

How to Reduce Customer Churn: 11+1 Actionable Ways

Customer Lifetime Value: How 5 Brands Saw 2x Growth [Examples

Alex Rutter on LinkedIn: Amazing what you can find in the office

Alex Rutter on LinkedIn: Design thinking, Automation, AI

Scaling smarter: How to grow recurring revenue

Alex Rutter on LinkedIn: #next22 #google #health #ai #cloud