Shapermint's live chat bot saves its customer service during COVID-19
$ 14.99 · 4.7 (576) · In stock
Shapermint’s investment in an automated chat bot allowed it to answer basic questions and automate 70% of customer chats, so it did not have to hire more staff during its sales boom.
How Chat Bots Can Reduce Customer Service Costs
Beyond customer support: Saving lives with chatbots - CLEAR Global
Articles - COVID-19 & Tech - Library Guides at Ngee Ann Polytechnic
Shapermint's live chat bot saves its customer service during COVID-19
Vivino triples its customer service agents while sales surge
7 Ways to Win at Customer Service with a Customer Support Chatbot + Live Chat Support in 2020, by Larry Kim, Marketing and Entrepreneurship
Calling Dr. ChatGPT: Generative AI's Impact On PX
Microsoft Considers More Limits for Its New A.I. Chatbot - The New York Times
LiveWorld - The Role of Chatbots and Automation in Customer Service
Live Chat Bots: Boosting Customer Service Efficiency
Chatbot vs. Live Chat 💬 – Which is Better for Customer Service?
How Live Chat Can Boost Your Business's Customer Service
A Case Study With Fonolo, An Industry Leader In Managing Customer Volume
How Chat Bots Can Reduce Customer Service Costs
Exclusive discounts from CBS Mornings Deals - CBS News