Transfer to flow from agent script - Scripts - Genesys Cloud
$ 9.00 · 4.5 (533) · In stock
Hi guys, I am having some problem in a script that we have made, here I indicate: We created a script with the function "Blind transfer" and we want to transfer this call to an inbound flow. To achieve this we do a "Blind transfer" in the address we are indicating the id of the flow to which we want to transfer and this works correctly. However, I have created another button "Blind transfer" that points to another flowid different from the previous one and for this case it does not work, it i
Enhancing customer service experiences using Conversational AI
Voice Biometrics Integration with Genesys
Unified Transfer To Flow - Architect - Genesys Cloud Developer Forum
Allow inbound Architect flows to select a script - Genesys Cloud
Workspace Toolkit - PureEngage Developer Center
Pros and Cons of Genesys Cloud CX 2024
Genesys - Advanced Contact Center Administration - VoiceBootcamp
20 Best Call Center Scripting Software of 2024 - The CX Lead
Script Node - Kore.ai Documentation